What warranty do new homes have?

Warranty Information - New Park Homes sold by Britannia Parks

The Home

- The Manufacturer's one year guarantee covers the whole structure of the home, and all parts, components, fixtures and fittings.
- The Manufacturer's Ten Year Gold Shield Scheme covers against any major defect in the load bearing structure of the park home.

Internal to the Home

- The Manufacturer's one year guarantee also covers electrical equipment and the central heating boiler supplied at the time of sale of the home.

The above are normally provided under the Gold Shield Scheme.

External to the Home

Britannia Parks provide a two year warranty on the items that are supplied at the time of sale of the Home and will warrant that these items will be fit for their intended purpose and of satisfactory quality.

These items are: the paths to the home, the skirting to the home, the front and rear steps to the home and, if supplied, the car parking space, the patio and the shed.

Dealing with After Sales Issues

During the first year after purchase, as part of the service we provide to our customers, our staff will deal with all After Sales issues that may arise.

To enable Britannia Parks to fulfil this service all After Sales matters should first be reported to us.